Privacy policy

PRIVACY NOTICE

Last updated 7th August 2020

Thank you for choosing to be part of our community at The Shahdokht. We are committed to protecting your personal information and your right to privacy. We believe that being transparent to our customers is important and so have endeavored to comply with the updated GDPR Legislation.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information Provided by You.

We collect;

Your Name

Email Address

Phone  Number

Billing and Shipping Address

Payment Data  upon transactions 

Information provided when filling out forms via our website

Information communicated to us via e-mail

Details on website visits and pages accessed including traffic data, weblogs and communication information.

 

2.  HOW DO WE USE YOUR INFORMATION?

a. Email addresses are also used to contact customer to inform them of their purchase details. In the event a customer wishes to contact The Shahdokht via email or social media email addresses will be used to respond to the recipient. Email addresses may also be collected in the event of mailing list which will be for purposes such as  informing customers of upcoming products and services or of any changes that may occur with our website and the way in which this may affect use of the our website.

b. We use your this information in order to successfully process your orders to ensure that each package arrives to the correct recipient without issues. 

c. It is important to note that your home address is necessary in the fulfillment of orders making sure delivery of your item(s) is successful.

Existing customers may be contacted about goods and services previously received for feedback or to suggest similar items of interest.

New customers will only be contacted if and when they have consented to such and only by means consented to.

 

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

Your information will only be shared where applicable i.e.

  •  Where we are legally required to do so
  • To help with the protection of fraud
  • To any subsidiary, or holding companies and any of it’s subsidiaries                         

             

4. DO WE USE COOKIES?

We use cookies to gather information based on the engagement of the customers that use our website. This allows us to improve the use of services and provide statistical information that on the use of out website. 

Please note that this will in no way use identifiable customer information and will not reveal any personal data. If you wish not to allow cookies use the setting in your browser which will automatically decline the use of cookies on your computer, however this may affect full access to our website.

             

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as is necessary to provide a consistently spectacular service to customers, however if you wish for us to remove your date please note we will do so but is necessary in order purchase from our site.

 

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We keep your information safe by storing them on secure servers which have passwords and are only accessed by one individual. We take your personal information seriously. .The necessary data needed for purchasing items and services are collected during the checkout stage of your shopping experience, however we do not hold card or bank details to ensure the safety of your information. Please be assured that if any information on this matter changes you will be warned ahead of time.  

           

7. WHAT ARE YOUR PRIVACY RIGHTS?

Under the Data Protection Act 1998 you have the right to access all the data we hold on you, should you request such information at any point there will be a £3 fee which covers the cost of providing you with your request.

 

8. Will I BE UPDATED IF ANYTHING CHANGES?

The Shahdokht will ensure to continuously keep you updated if any of these terms change so as to maintain total transparency with our customers.

 

9. CAN I CONTACT FOR FURTHER INFORMATION?

Yes, if you have questions or comments about this notice, please email us  at theshahdokht@outlook.com